Shopify Login as Customer App |One-Click Login

Let your Shopify store staff log in to any customer account with one click — no password required, no shared credentials, fully secure and instant. The Login as Customer: Support app by Magefan empowers your team to deliver real-time, personalized customer service right from the admin panel.

Install Free

How It Works

Logging in as a customer is simple, fast, and requires no complex setup. Just follow these easy steps:

Install the Login as Customer: Support app
Available directly from the Shopify App Store — free plan included.
Configure basic settings in Apps → Login as Customer: Support (enable permissions, set up new customer email lifespan if needed, or integrate Multipass for frontend access).
Click “Login as Customer” from the Customers list, order details, or customer profile in your Shopify Admin — you're instantly logged in as that customer (works for legacy, new, and B2B accounts).

That's it — your staff can now see the storefront exactly as the customer does, prepare carts, place orders, troubleshoot issues, and provide help in real time.

What You Get

One-click login to any customer account (including B2B) from admin without passwords
Access to view and edit cart, prepare shopping carts, place orders on behalf of customers
Support for new/guest-like sessions with custom email creation (no password reset needed)
Persistent shopping cart experience during assistance
Multipass integration for seamless frontend login as customer
API access for advanced/custom workflows (public & secret keys)
Secure, logged actions with no risk to customer credentials
Compatible with latest Shopify updates, themes, and B2B features

Benefits

Deliver lightning-fast, hands-on customer support — resolve issues in minutes
Reduce support tickets, chat wait times, and back-and-forth emails
Never ask customers for passwords or login details — 100% secure
Improve customer satisfaction with personalized help (e.g., fix checkout, add products)
Handle B2B accounts easily — test permissions, troubleshoot company-specific pricing
Free plan available for most stores — scalable for growing teams
Boost efficiency for high-volume support, agencies, or multi-store setups

Get Started Today

Install the Login as Customer: Support app by Magefan from the Shopify App Store — free plan activates instantly. Start assisting customers with one-click logins right away.